
Technical Operations Specialist
9 hours ago
As a technical operations specialist, you will play a critical role in ensuring the smooth operation of our AI/ML systems.
Key Responsibilities:
- Provide technical support and engineering expertise in AI/ML environments.
- Expertise in GenAI models (e.g., GPT, Claude, PaLM2, Llama2) and frameworks (e.g., RAG, Agents, COT).
- Hands-on experience with cloud platforms (Azure, AWS, GCP) and DevOps tools.
- Database knowledge: SQL/Sybase/Mongo DB, any data warehouse (Snowflake, Databricks) experience.
- Strong proficiency in Python, Shell scripting, and other relevant programming and UI languages like Java, Angular, http protocols.
- Monitoring tools knowledge like Splunk, AppDynamics, Autosys, Grafana/Loki/Prometheus
- ITIL application support management processes: Incident/Problem/Service/Jira management.
- Familiarity with containerization technologies like Docker, Loki and orchestration tools like Kubernetes (preferably EKS or OpenShift).
Preferred Qualifications:
- Experience with natural language processing (NLP) and machine learning (ML) models.
- Familiarity with large language models (LLMs) such as GPT-3.5 Turbo, GPT-4.0, and GPT-4-O.
- Experience with OpenAI technologies and managing GenAI services in cloud environments.
- Understanding of MLOps practices and model lifecycle management.
- Familiarity with application monitoring solutions like Dynatrace and Splunk.
The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, or a related field. This is a challenging yet rewarding opportunity for individuals who are passionate about technology and committed to excellence.
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