USA Destination Manager

1 month ago


Delhi, Delhi, India ApplyBoard Full time

The Opportunity

We are seeking a highly motivated and experienced individual to oversee all aspects of our sales & operations related to study programs in the USA.

Key Responsibilities:

  • Product Training: Provide comprehensive training to our sales team and recruitment partners on USA-specific processes.
  • Relationship Building: Cultivate strong relationships with university representatives based in India, serving as the primary point of contact for collaboration and partnership opportunities.
  • Market Share Growth: Develop and execute strategies to increase our market share in the study abroad segment, identifying key target markets and implementing initiatives to attract more students to our USA programs.
  • Competition Mapping: Conduct thorough analysis of the competitive landscape, monitoring competitor offerings, pricing strategies, and market trends to inform our strategic decisions.
  • Revenue Generation: Drive revenue growth by managing the critical life cycle of student journey from I20's to final enrollments.
  • Student Journey Optimization: Oversee the entire student journey, from initial inquiry to program completion, ensuring a seamless and positive experience at every touchpoint.

What You'll be doing Everyday:

  • Manage a team of IRS (International Recruitment Specialists/Professionals)
  • Set targets, performance plans, and rigorous, objective standards for IRS
  • Meet with University reps one-on-one to review performance, progress, and targets
  • Deliver deep performance reviews for each individual rep
  • Coach individual sales representatives one-on-one to help them improve sales performance
  • Develop a scalable sales process and ensure representatives adhere to it correctly
  • Plan and implement training programs
  • Maintain a deep understanding of customer needs and monitor their preferences
  • Resolve escalated customer issues and customer complaints regarding sales and service
  • Project and forecast annual and quarterly revenue and for one or more sales territories
  • Develop sales strategies to acquire new customers or clients
  • Track sales team metrics and share them with company leadership
  • Analyze sales data on sales results and develop plans to address performance gaps

What you Bring to the Table:

  • Experience in the Education Recruitment field
  • Experience managing a sales team with a track record of quota achievement
  • Experience with building and implementing a Go-to-Market strategy
  • Having a successful track record of B2B sales
  • Proven track record of successfully driving revenue growth and achieving targets
  • Strong interpersonal skills and ability to build and maintain relationships with stakeholders at all levels
  • Excellent communication and presentation skills
  • Analytical mindset with the ability to interpret data and make strategic recommendations


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