ServiceNow Enterprise Solutions Architect

7 hours ago

Noida, Uttar Pradesh, India beBeeEnterprise Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: ServiceNow Enterprise Solutions Architect

Job Summary:

We are seeking an experienced ServiceNow Enterprise Solutions Architect to design, implement, and optimize large-scale enterprise-wide ServiceNow solutions.

Key Responsibilities:
  • Lead the design and architecture of ServiceNow platform solutions across ITSM, ITOM, ITBM, HRSD, CSM, GRC, and other modules.
  • Translate business requirements into well-architected ServiceNow solutions that best leverage the platform's capabilities.
  • Define and enforce ServiceNow architectural standards, governance, and best practices.
  • Provide technical leadership, mentorship, and guidance to development/configuration teams.
  • Oversee integrations between ServiceNow and other enterprise systems using APIs, MID Server, IntegrationHub, etc.
  • Drive automation, self-service, and workflow optimization initiatives within ServiceNow.
  • Conduct platform health checks, performance optimization, and security reviews.
  • Collaborate with business and IT stakeholders to create roadmaps for ServiceNow platform adoption and expansion.
  • Stay current with ServiceNow releases, new features, and industry best practices.
Required Skills & Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred).
  • 10+ years of IT experience, with at least 8+ years in ServiceNow implementation and architecture roles.
  • Strong expertise in ServiceNow modules: ITSM, ITOM, ITBM, HRSD, CSM, GRC, SecOps.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide API), workflows, Flow Designer, and Service Portal.
  • Proven track record of enterprise-scale ServiceNow solution design and integrations.
  • Deep understanding of ITIL processes and enterprise service management.
  • Strong knowledge of data modeling, security models, and performance tuning in ServiceNow.
  • ServiceNow certifications preferred:
  • Certified Implementation Specialist (ITSM/ITOM/HR/CSM, etc.)
  • Certified System Administrator (CSA)
  • Excellent communication, leadership, and stakeholder management skills.
What We Offer:

A dynamic work environment, opportunities for professional growth and development, and a chance to work with a talented team of professionals.

About Us:

We are a leading provider of enterprise software solutions. Our company is dedicated to helping organizations achieve their goals through innovative technology and exceptional service.

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