Strategic Community Engagement and Industry Liaison

2 weeks ago


Mumbai, Maharashtra, India Swift Full time

About the Role

We're a leading global provider of secure financial messaging services, offering innovative solutions to the world's top financial institutions.

As a member of our Corporate Office Group, you'll join the Industry Engagement team and collaborate with senior industry experts to drive strategic dialogue and outcomes for our organization. This role will serve as the central coordination point for the team, working across the organization to report on key outcomes and complex topics within various functions at Swift.

Key Responsibilities:

  • Manage and track centrally all regional engagement plans and updates against quarterly OKRs and KPIs.
  • Oversee the central repository of meetings and briefing notes, ensuring structure and continuity in documentation.
  • Plan industry meetings and engagement across different senior stakeholders at Swift, covering a wide range of industry-relevant topics.
  • Deliver structured, clear content and establish a regular cadence for reporting on industry engagement, initiatives, and outcomes of industry dialogue, as well as setting up organizational briefings.
  • Proactively seek meetings, propose topics, and agendas, and support events and conference participation.
  • Maintain and update the central data repository of key stakeholder documentation.
  • Track and report on industry initiatives where Swift is participating – industry workshops, innovation RFPs.
  • Collaborate with comms, innovation, and the rest of the corporate office towards organizational outcomes.
  • Work with the legal office to ensure NDAs are signed before deeper engagement by experts.
  • Liaise with comms on final usable content and artefacts before they are used externally, including creation of speaking notes.

About You:

  • You hold a university degree and have a minimum of 7 years' experience in industry engagement, project management, or strategic planning.
  • You possess strong knowledge in banking, sales, or IT domains.

What We Offer:

  • A competitive salary, estimated to be between $85,000 - $110,000 per annum, depending on location and experience.
  • An attractive benefits package that supports your well-being and career growth.
  • The freedom to work in an inclusive environment that values diversity and promotes opportunities for everyone.

At Swift, we believe in empowering our employees to perform at their best, make a meaningful impact, and enjoy a fulfilling career.



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