Business Process Associate

1 week ago


Pune, Maharashtra, India WNS Global Services Full time

Job Title: Order to Cash Specialist

About the Role:

We are seeking a skilled Order to Cash Specialist to join our team at WNS Global Services. As an Order to Cash Specialist, you will be responsible for handling tasks allocated in the order to cash process, ensuring compliance with TAT and accuracy. Your key responsibilities will include collections, cash application, dispute management, and customer account reconciliation.

Key Responsibilities:

  • Collect payments from customers through voice calling and other means.
  • Manage disputes and ensure accurate and timely resolution.
  • Reconcile customer accounts to ensure accuracy and completeness.
  • Apply cash in a timely and accurate manner.

Requirements:

  • Bachelor's degree in Commerce or a related field.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

About Us:

WNS Global Services is a leading business process management company that provides innovative and technology-driven solutions to clients across various industries. We are committed to delivering exceptional service and value to our clients and stakeholders.



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