Workday Support Specialist

6 days ago

Thoothukudi, Tamil Nadu, India beBeeWorkday Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

We are seeking a seasoned professional to provide support for our Workday platform. As a remote role, you will be servicing an Australian organization.

Key Responsibilities:
  • Provide level 2/level 3 support for Workday users ensuring timely resolution of incidents and service requests.
  • Monitor troubleshoot and maintain Workday integrations and business processes.
  • Partner with HR Payroll Finance and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes enhancements and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation knowledge base articles process flows support procedures.
  • Provide user training and guidance as needed.
  • Ensure compliance with data security privacy and audit requirements.
Requirements:
  • 3+ years' experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules e.g HCM Payroll Recruiting Finance Absence Time Tracking.
  • Experience supporting Workday integrations EIB Core Connectors Studio.
  • Familiarity with Workday security reporting and calculated fields.
  • Strong analytical and troubleshooting skills with a customer service mindset.
  • Excellent communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance desirable.
What We Offer:
  • 100% remote role servicing a leading Australian organization.
  • Exposure to diverse Workday modules and projects.
  • Collaborative and supportive virtual team environment.
  • Opportunity to influence ongoing enhancements and transformation initiatives.

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