Senior Project Coordinator
5 days ago
About Zeta
We are a leading fintech company empowering banks and financial institutions to innovate and grow in the digital age.
Our flagship processing platform, Zeta Tachyon, is a cloud-native, fully API-enabled stack that combines issuance, processing, lending, core banking, and more capabilities as a single-vendor solution. This has enabled us to issue over 20 million cards globally.
We work closely with top banks and financial institutions across multiple global markets, transforming customer experiences for millions of cardholders.
Zeta has a strong R&D focus, with over 70% of our 1700+ employees dedicated to innovation. We raised $280 million at a valuation of $1.5 billion from investors like Softbank, Mastercard, and others in 2021.
Learn more about us at www.zeta.tech, careers.zeta.tech, and our social media channels.
The Role: Program ManagerWe are seeking an experienced Program Manager to oversee and coordinate multiple projects within our unit, ensuring alignment with company objectives.
This role involves planning, executing, and finalizing projects according to strict deadlines and budget constraints. The ideal candidate will work closely with cross-functional teams, stakeholders, senior management, and customers to define program scopes, goals, and delivery plans.
- Key Responsibilities:
- Program Planning: Spearhead monthly and quarterly program delivery planning, collaborating with cross-cluster and customer teams.
- Agile Execution: Drive agile execution in coordination with cross-cluster teams and customers, ensuring alignment with program objectives.
- Cadence Facilitation: Facilitate daily/weekly cadences, including daily scrum stand-ups and scrum of scrums, ensuring effective communication and collaboration within the team.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including product management, engineering, business development, and customer success, to ensure seamless execution of programs.
- Defect Triage Leadership: Lead defect triage meetings both internally and externally with customers, actively contributing to issue resolution.
- Governance Meetings: Actively drive and contribute to weekly governance meetings, providing insights and updates through frameworks and scalable processes.
- SDLC Process Adherence: Adhere to and reinforce SDLC processes, ensuring consistency and compliance throughout the project lifecycle.
- Retrospectives: Drive sprint and release retrospective meetings, fostering a culture of continuous improvement and learning.
- Risk Management: Proactively identify and amplify risks, enabling decision-makers to take effective risk mitigation strategies.
- Collaborative Leadership: Foster collaboration and coordination with cross-functional teams, ensuring a unified approach to program objectives.
- Client Engagement: Engage externally with clients, ensuring their active involvement in decision-making processes.
- Continuous Improvement: Actively seek opportunities for process improvement, efficiency enhancements, and improvements in effort utilization of team members.
- Decision Support: Provide decision support by presenting comprehensive insights and data to key stakeholders.
- Documentation and Reporting: Maintain accurate documentation of release-related activities and provide regular reports to stakeholders.
Requirements:
- 10-15 years of experience in program management.
- B.Tech degree or equivalent.
What We Offer:
- A competitive salary range of $120,000 - $180,000 per annum.
- A dynamic and innovative work environment.
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