Drive Business Growth Through Process Excellence
24 hours ago
We are seeking a seasoned Business Transformation Specialist to lead our team in delivering customized process management services. This trusted brand custodian and long-term partner specializes in helping clients stay ahead of the curve through transformational solutions that drive increased efficiency, deeper insights, and superior outcomes.
Main Responsibilities:- Develop and implement strategies for new initiatives or projects, aligning with a Digital-first mindset.
- Review current processes and recommend changes based on industry best practices, identifying gaps and opportunities for improvement.
- Analyze data to identify key inferences and drive impacted metrics, mapping customer journeys and identifying issues/opportunities for process re-engineering and digital enhancement.
- Engage with stakeholders to understand their requirements, conduct root cause analysis to identify opportunities, deploy solutions, and provide regular updates on progress.
- Implement Lean Six Sigma initiatives, process mapping exercises, and other transformation initiatives to improve processes within the organization.
- Bachelor's degree in a related field, such as business administration, management, or engineering.
- 8-10+ years of experience in business transformation and change management, with a strong understanding of Generative AI, predictive ML, and data analytics.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team in a Hybrid setup.
This is an exciting opportunity to join our organization and contribute to driving business growth through process excellence. As a Business Transformation Specialist, you will have the chance to work on diverse projects, collaborate with cross-functional teams, and develop your skills in process management, change management, and technology implementation.
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