Senior Escalations Manager

Job Title: Senior Escalation ManagerThe Senior Escalation Manager plays a critical role in driving the resolution of complex customer issues related to Forcepoint's cloud, on-prem, and networking products and services. This position involves proactive monitoring, customer escalation management, and coordinating cross-functional teams to ensure timely...

We are seeking a highly skilled and experienced Senior Escalations Manager to join our Registration and Compliance (R&C) Escalations Team at ADCI - Karnataka. The ideal candidate will have a strong background in incident/event management, people management, and operations, risk, fraud investigations, and/or compliance.Key Responsibilities:Lead and develop a...

At ADCI - Karnataka, we're committed to delivering exceptional customer experiences. As a key member of our Registration and Compliance (R&C) Escalations Team, you'll play a vital role in driving process improvement, motivating a team of driven specialists, and ensuring a world-class customer experience. Your expertise will be crucial in owning critical KPIs...

Job OverviewThe Escalation Manager is a critical role at Forcepoint, responsible for managing and driving the resolution of complex customer issues related to our cloud, on-prem, and networking products and services.Main ResponsibilitiesCustomer Escalation Management: Serve as the primary point of contact for escalated customer issues, ensuring prompt and...

At SAP, we empower individuals to thrive in a collaborative and inclusive environment.We are seeking an experienced IT Escalation Manager to join our team. As an Escalation Lead, you will play a critical role in managing and resolving complex issues that affect our customers' experience.This is a challenging yet rewarding opportunity for a skilled...

Job Title: Senior Escalation EngineerAt Cloud Software Group, we are seeking a highly skilled Senior Escalation Engineer to join our team. As a key member of our technical support team, you will be responsible for providing advanced technical assistance to customers with complex issues.Key Responsibilities:Provide sophisticated technical support to customers...

About the RoleAt ADCI - Karnataka, we strive to be the most customer-centric organization on earth. To achieve this, we require exceptionally talented individuals who can drive process improvement, motivate teams, and maintain a singular focus on delivering a world-class customer experience.This role offers a unique opportunity for a seasoned professional to...

About the Role:We are seeking a highly skilled Senior Technical Support Specialist - Escalation to join our team. As a key member of our Escalation Support Team, you will be responsible for managing and resolving complex technical issues faced by customers.Key Responsibilities:Oversee the escalation process and guide the team in troubleshootingCollaborate...

Job DescriptionAt ADCI - Karnataka, we're committed to delivering exceptional customer experiences. As an Escalation Leader, you'll be instrumental in driving process improvement and motivating a team of driven customer-obsessed specialists. Your goal will be to ensure and improve a world-class customer experience.Key ResponsibilitiesLead the development of...

About the RoleWells Fargo is seeking a Lead Escalations Representative to join their team. This role involves providing support and guidance to less experienced colleagues, as well as researching and resolving complex client inquiries.Key ResponsibilitiesSupport and mentor junior team members in understanding complex policies and managing cross-functional...

About the JobThe Global Escalations Management Program is a part of Prime Video - Trust and Safety (T&S). As a Risk Manager for Global Escalations, you will support the growth of Prime Video's Trust and Safety operations on a global scale. You will oversee the intake, triage, and resolution of regulatory issues, policy concerns, and customer complaints from...

Job Title: Risk Manager, Global EscalationsJob Summary:We are seeking a highly skilled Risk Manager, Global Escalations to join our team at ADCI - Karnataka. As a key member of our Trust and Safety Operations, you will play a critical role in ensuring the safe and compliant viewing experience for our customers across over 240 territories.About the Role:The...

Job Title: Risk Manager, Global EscalationsAt ADCI - Karnataka, we are seeking a highly skilled Risk Manager, Global Escalations to join our Prime Video - Trust and Safety team. As a key member of our team, you will play a vital role in maintaining customer trust on Prime Video by ensuring a safe and compliant viewing experience across over 240...

The OpportunityWe are seeking a highly skilled and experienced engineer to join our Nutanix Support Escalation team. As a key member of our team, you will be responsible for solving complex and critical customer issues, providing technical assistance to internal support members, and upholding the technical excellence of the team.Product Support at...

Job DescriptionPrime Video is seeking a highly skilled Risk Manager, Global Escalations to join our Trust and Safety team. As a key member of our team, you will play a critical role in ensuring the safe and compliant viewing experience for our customers.Key ResponsibilitiesOversee the intake, triage, and investigation of escalations, ensuring timely and...

About Check Point Software Technologies Ltd.We are a leading provider of cyber security solutions to governments and corporate enterprises globally. Our solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and advanced targeted threats.Our Security ArchitectureWe offer a multilevel security...

ECI is a leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations worldwide.Our team is dedicated to delivering stability, security, and improved business performance to our clients, freeing them from technology concerns and enabling them to focus on running their businesses.With...

We empower innovationSAP is modernizing its internal IT toolchain for providing Private Cloud Services to its customers. As part of this effort, several new internal applications are being developed to support internal business processes within the Enterprise Cloud Service organization. As an Escalation Lead, you will be responsible for one of these...

About Us: Check Point Software Technologies Ltd. is a leading provider of cyber security solutions to governments and corporate enterprises globally. Our solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and advanced targeted threats. We offer a multilevel security architecture, Infinity...

About UsCheck Point Software Technologies Ltd. is a leading provider of cyber security solutions to governments and corporate enterprises globally.We protect our customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and advanced targeted threats.Our multilevel security architecture, Infinity Total Protection...