Financial Systems Support Specialist

3 days ago

Gandhinagar, Gujarat, India beBeeFinancial Full time ₹ 15,00,000 - ₹ 20,40,000
Job Description

We are seeking a skilled Financial Systems Support Specialist to provide comprehensive production support for our financial systems. With 5+ years of experience in FIS Quantum and Echos treasury management systems, you will be responsible for ensuring system integrity and troubleshooting complex issues.

Key Responsibilities
  • Providing end-to-end support for FIS Quantum and Echos treasury management systems
  • Maintaining static data within the Quantum environment to ensure system integrity
  • Troubleshooting, fixing, and authorizing Enterprise Workflow Framework (EWF) in Quantum, including reports and action-based triggers
  • Identifying and resolving interface issues with bank statements and cashflows
  • Configuring, troubleshooting, and fixing Cash Xplorer functionality
  • Supporting core treasury processes, including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement
  • Learning internal systems to provide comprehensive end-to-end support to users
  • Receiving, analyzing, and prioritizing related support tickets
  • Providing timely solutions to users
  • Documenting resolution steps and knowledge base articles
  • Supporting system upgrades and patches
  • Monitoring system performances and recommending improvements
Required Skills and Qualifications
  • Strong Oracle/SQL Server database expertise
  • Ability to author and optimize SQL queries for data extraction and reporting
  • Working knowledge of the Quantum data model
  • Familiarity with Golden Gate and Datapipelines technologies
  • Experience with integration points between FIS systems and Oracle Fusion AGIS/GL modules
Benefits
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • Competitive salary and benefits package
Others
  • This role requires strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal skills are essential
  • You will be working closely with cross-functional teams to resolve issues and implement improvements

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