CRM Analytics Specialist

2 days ago

Bengaluru, Karnataka, India beBeeDataDriven Full time
Job Description">

Overview:

As a CRM analytics professional, you will be responsible for leading discussions with customer stakeholders to groom business requirements pertaining to CRM analytics. You will work closely with track TPOs and SAs to gather required information to deliver CRMA user stories.

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Clearly and succinctly communicate findings and insights to customers with proper verification and validation techniques.">

Experience in Salesforce CRM Analytics (earlier its called Wave / Einstein Analytics) is highly desired.

">Required Skills & Qualifications">
  • ">
  • Technical Skills:">
  • Strong experience in creating dashboards, data sets, lenses in Salesforce CRM Analytics.">
  • Experience using SAQL in Salesforce CRM Analytics.">
  • Good knowledge on data extraction, manipulation, and preparation within the Salesforce Analytics platform.">
  • Build Dataflow/Recipe for data preparation and perform configuration/coding of the Dashboards.">
  • Strong in SAQL.">
  • Mentor and coach junior members in the team.">
  • Experience in any Business Intelligence tools (like Tableau CRM) would be an added advantage.">
  • Soft Skills:">
  • Excellent communication and interpersonal skills.">
  • Able to work effectively in a team environment.">
  • Strong problem-solving and analytical skills.">
  • Ability to adapt to changing priorities and deadlines.">Benefits">

We offer a competitive compensation package including medical, dental, and vision benefits, 401(k), and generous paid time off.

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