US Night Shift Operations Coordinator
20 hours ago
**Job Title: US Night Shift Operations Coordinator**
About ATC:
ATC is a leading provider of Enterprise Application Development, Cybersecurity, DevSecOps, Staffing, and SaaS Product Development services.
We are seeking a dedicated Operations Specialist to join our dynamic team and manage day-to-day operations during US night shifts.
Job Overview:
The Operations Specialist will play a critical role in ensuring smooth daily operations across multiple departments, including Staffing, Accounting, Finance, and HR.
The ideal candidate should have experience in handling employee queries and working cross-functionally with internal teams to maintain efficient operations during night shifts.
Key Responsibilities:
1. Operations Management: Oversee and manage day-to-day operations during the night shift, including coordinating with HR, finance, and accounting teams to ensure smooth workflows.
2. Employee Query Handling: Act as the primary point of contact for employee inquiries related to HR, payroll, timesheets, benefits, and other operational matters. Ensure timely resolution of issues.
3. Collaboration with Cross-functional Teams: Work closely with the HR, Accounting, and Finance teams to support operational tasks such as payroll processing, leave management, employee benefits administration, and compliance.
4. Staffing Operations (Nice to Have): Assist with staffing operations, including coordinating onboarding/offboarding, managing timesheets, and liaising with the recruitment team for ongoing staffing needs.
5. Documentation & Reporting: Maintain accurate records and documentation of employee interactions, operational tasks, and staffing activities. Provide reports to management on night shift operations.
6. Issue Escalation & Resolution: Identify and resolve operational issues during the night shift. Escalate complex issues to senior management when necessary.
7. Process Improvement: Identify areas of improvement in the current processes and work with relevant teams to implement operational efficiencies.
Qualifications:
A Bachelor's degree in Business Administration, Human Resources, or a related field.
2+ years of experience in operations, preferably within the staffing, HR, or finance domain.
Strong problem-solving skills and the ability to handle employee queries effectively.
Experience in staffing operations is a plus.
Excellent communication and interpersonal skills.
Ability to work independently with minimal supervision during night shifts.
Proficiency in MS Office and HRIS/ERP systems is desirable.
Familiarity with payroll and financial operations is a plus.
We offer an estimated salary of $60,000 - $80,000 per annum, based on the location and job requirements.
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