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Senior ServiceNow Solution Architect
3 weeks ago
As a senior IT professional, you will play a key role in shaping the ServiceNow strategy and direction. Your expertise will be instrumental in designing and implementing effective solutions that meet business needs.
You will engage with stakeholders to understand user requirements and collaborate with cross-functional teams to deliver high-quality solutions.
Key responsibilities include:
- Developing and maintaining ServiceNow applications and configurations;
- Collaborating with development teams to implement new features and enhancements;
- Providing technical guidance and support to internal customers;
- Ensuring compliance with best practices and industry standards;
- Staying up-to-date with the latest ServiceNow product releases and technologies.
Required Skills and Qualifications:
- 6+ years of experience in a design and development role for a ServiceNow platform;
- 2+ years of experience as a ServiceNow administrator;
- Experience in transitioning technology from locally focused to centralized technology service organization;
- Experience with ITSM functions and modules within ServiceNow;
- Understanding of RESTful Web Services and APIs;
- IT and Security management best practice (ITIL, COBIT, ISO standards).
Benefits:
- Competitive salary and benefits package;
- Opportunities for career growth and professional development;
- Collaborative and dynamic work environment.
Others:
- Desired certifications: ITIL Foundations Certification, ServiceNow Developer Certification(s);
- Essential skills: conceptual skills, ability to articulate and document desired business outcomes, ability to remove ambiguity from requirements, service orientation with a focus on quality and customer satisfaction, unit and regression testing, troubleshooting and diagnostics, communication skills (verbal and written);
- Education qualification: Bachelors degree.
