Tech Solutions Developer for Amazon's Retail Business Services

3 weeks ago


Bengaluru, Karnataka, India myGwork Full time

Amazon's Retail Business Services (RBS) supports the company's retail business growth worldwide through three core tasks: Selection, Defect Elimination, and operational process support for WW Retail teams.

The tech team in RBS develops automation solutions that leverage Machine/Deep Learning to scale execution of high-complex tasks. Our goal is to ensure information in Amazon's catalog is complete, correct, and comprehensive enough to provide customers with a great shopping experience.

We value learning experiences from the front line and share them with development teams. If you like mastering a domain or juggling multiple tasks, we need you.

We challenge each other daily and hold ourselves accountable for our work product and customer success. We enjoy interactions with customers, problem-solving, and digging into complex issues.

We aim to improve customer experience, product quality, and support systems every day. When problems seem hardest, we work harder to find root causes and solutions.

Key Responsibilities:
  • Work directly with business teams to solve support needs
  • Translate business requirements into concrete deliverables
  • Maintain services healthy and robust
  • Implement and maintain solutions

You will be responsible for on-call support, alarm monitoring, application infrastructure, and bug fixes. Familiarizing clients with platform features and capabilities is also a critical responsibility.

Basic Qualifications:
  • 2+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Unix experience
  • Scripting experience in modern programming languages
Estimated Salary Range:

$120,000 - $180,000 per year



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