Site Operations Manager
4 days ago
Site Operations Manager
We are seeking a skilled Site Operations Manager to join our team at JLL. In this role, you will be responsible for ensuring the smooth operation of our facilities, enhancing efficiency using innovation and technology, and maintaining service level agreements and performance indicator scores above excellence.
- Formulate budgeting controls and monitor SLA's & KPI's for JLL and outsourced agencies.
- Maintain service level agreements and keep performance indicator scores above excellence.
- Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
- Oversee all vendor quotations and invoices.
- Ensure proper signoffs for attendance and all required details for cost sheet submission.
- Ensure timely submission of client-approved cost sheets to JLL office and follow up for invoices.
- Ensure accuracy of billing information.
- Plan manpower for the site, including hiring processes.
- Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services.
- Ensure proper teamwork for all facilities.
- Assist the client SPOC in creating annual budgets for site operations and formulating strategies for effective management.
- Review and ensure data (hard and soft copy)/emails/client files are updated.
- Deal with occupants' queries in verbal/written form.
- Ensure a robust complaint management process is in place and followed meticulously.
- Communicate and circulate information to occupants' authorities on operational complications.
- Ensure health and life safety regulations/manuals are adhered to on site.
- Implement and enforce all risk assessment recommendations for compliance.
- Create business continuity plans.
- Resolve emergency maintenance matters with urgency.
- Maintain exemplary relationship management with projects, consultants, contractors, government authorities, and statutory agencies for ease and smooth operations and maintenance of the property.
- Create and submit daily management reports (DMRs) and monthly management reports (MMRs).
- Coordinate and maintain the as-built drawing and transition document library.
- Work closely with the regional RO/HO/SME/training teams and ensure closures of all required reports.
- Facilitate services under the slogan 'No Safety, No Work'.
Clients:
You will be working at ITC Green Center, located at Bangalore.
Reporting:
You will be reporting to the Senior Operation Manager.
Key Qualifications:
YOU WILL HAVE A DEGREE / DIPLOMA IN ELECTRICAL OR EQUIVALENT, WITH MIN 15 YEARS OF WORK EXPERIENCE IN FACILITY INDUSTRY / REAL ESTATE / HOTEL OR CONSTRUCTION INDUSTRY. FOR RESIDENTIAL SITES CANDIDATES WITH RESIDENTIAL EXPERIENCE WILL BE PREFERRED.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and benefits package.
Apply today.
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