Chief Service Delivery Officer

2 weeks ago


India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000
Service Operations Manager Job Description

We are seeking a highly skilled Service Operations Manager to lead our service operations across assigned regions and product categories.

Key Responsibilities:
  • Provide after-sales service support to customers, ensuring timely resolution of queries and issues.
  • Manage service spares requirements and inventory, maintaining accurate records and optimizing stock levels.
  • Oversee service operations, collaborating with internal teams to ensure seamless delivery and resolve escalations.
  • Analyze competitor information and gather market insights to inform business decisions.
  • Support data management, back-end operations, and payment follow-up, ensuring accuracy and compliance.
  • Maintain accurate service records and provide regular reports to stakeholders.

We require a Service Operations Manager with experience in after-sales services for Solar/Energy/Power products. The ideal candidate will possess excellent communication skills, knowledge of power products (UPS, Inverters, Solar Batteries, Solar Panels), and leadership abilities.



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