
Senior ServiceNow AI Solutions Architect
9 hours ago
We are seeking an experienced ServiceNow AI Developer to join our team. The ideal candidate will have a strong background in ServiceNow and AI technologies, with expertise in designing and developing solutions on the ITSM/ITOM modules using best practices.
Key Responsibilities:- Designs and develops solutions on the ITSM/ITOM modules using best practices.
- Partners with ServiceNow Business Analyst to understand requirements and possible solutions.
- Takes ownership of complex business requirements and works them to completion.
- Takes ownership of incident queue and work on remediation to completion.
- Works closely with the ServiceNow functional team and external development partners to build requested items.
- Generative AI Fundamentals
- Understanding of LLMs (Large Language Models)
- Prompt Engineering and Model Tuning
- Text-to-Code and Text-to-Flow Generation
- ServiceNow Platform Expertise
- Proficiency in ServiceNow modules: ITSM, HRSD, CSM, IRM
- Experience with Now Assist tools
- Strong skills in JavaScript, XML, and Glide scripting
- Ability to write and debug custom workflows and business rules
- Familiarity with REST APIs and integration techniques
- Awareness of GDPR, HIPAA, and enterprise data privacy standards
- ITIL V3/V4 foundation certification
- Competitive salary range: 1,000,000 INR - 2,000,000 INR
- Currency: INR
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