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Expert Quality Assurance Specialist
2 weeks ago
We are seeking a highly skilled Senior Quality Assurance Expert to oversee quality assurance across AI and GenAI projects.
The ideal candidate will have strong expertise in QA methodologies, a solid understanding of insurance processes, and hands-on experience with GenAI solution testing.
Key Responsibilities:
- Lead QA activities across multiple AI/GenAI projects
- Define end-to-end test strategy, plans, and documentation standards
- Coordinate with engineering and product teams to ensure quality deliverables
- Oversee testing of GenAI model behavior and validate its business relevance
- Guide UAT and functional testing for AI-powered tools
- Mentor and support QA engineers
- Track and report quality metrics, defect trends, and improvements
- Ensure QA alignment with agile delivery timelines
Required Skills:
- 2-9 years of experience in QA roles
- Strong understanding of the insurance domain (i.e., claims, underwriting, policy administration)
- Hands-on experience in GenAI solution testing (model response, prompt output, hallucination checks, etc.)
- Proficient with tools like ADO, JIRA, Postman, Selenium, TestRail
- Good knowledge of API testing and automated regression
- Excellent documentation and reporting skills
- Strong stakeholder communication and team leadership
- Experience working in Agile or DevOps environments
