Custom Product Specialist

3 days ago

Nagpur, Maharashtra, India beBeeCustomOrderManager Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview

The Custom Order Manager plays a vital role in the success of our company by leading the custom order lifecycle, from client brief to delivery. This position requires strong collaboration with designers, production teams, artisans, and clients to deliver high-end, customized rugs and textile products that meet aesthetic, technical, and delivery specifications.

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  • Responsibilities
  • Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  • Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  • Develop and maintain custom order trackers, T&A (Time & Action) calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements, such as technique, size, color limitations, and material selection.
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.

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