
Digital Healthcare Data Platform Lead
7 days ago
About This Role
We are seeking a skilled Product Manager to lead the development and growth of our digital healthcare data platform.
Key Responsibilities:
- Integration Ownership:
- Develop and implement product strategies for payer-side integrations, utilizing RESTful APIs, RPA bots, email ingestion, and more.
- Design reusable integration patterns for payers with varying technical maturity levels.
- Collaborate with engineering teams to build scalable, secure, and efficient integration solutions.
- Transaction Platform Management:
- Manage and enhance the core transaction pipeline for health insurance processes, including preauthorization, enhancements, discharge, and settlements.
- Ensure reliable, idempotent transaction orchestration that supports both API-based and semi-automated workflows.
- Drive platform performance, auditability, and robustness at scale.
- Data-Driven Transaction Monitoring:
- Define key performance metrics: latency, success/failure rates, retries, drop-offs, etc.
- Work with data engineering and analytics teams to build dashboards and alerting systems for internal and external use.
- Translate data insights into continuous platform improvements and innovations.
- Execution & Delivery:
- Lead cross-functional sprints with engineering, QA, and customer success teams to ensure timely and quality releases.
- Owning documentation, enablement for go-to-market teams, and internal training processes.
- Maintain a healthy backlog, drive sprint discipline, and provide transparent updates on roadmap progress.
- Stakeholder Engagement:
- Collaborate with customer success, operations, and client onboarding teams to streamline payer onboarding journeys.
- Act as the product point-of-contact throughout the integration lifecycle from onboarding to steady-state operations.
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