Key Fulfillment Expert

3 weeks ago


Pune, Maharashtra, India Etraveli Group Full time

Fulfillment Services at Etraveli Group

Etraveli Group is a leading company in the travel industry, specializing in tech solutions and fulfillment capabilities for online sales of flights. We strive to simplify complexity by connecting millions of flights and travelers worldwide, from search and selection to trip and beyond.

Our diverse team of over 2500 passionate professionals is what makes us the industry's tech wonder. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Key Responsibilities:

  • Manage ticketing queues and new issuance
  • Ensure EMD fulfillment and fare rule interpretation
  • Contact airlines and providers for different issues
  • Error reporting and issue resolution

Requirements:

  • 3-4 years of experience in ticketing fulfillment
  • Proficient in Amadeus & Sabre/Travelport
  • Willing to work in rotational shifts 24/7 (Night Shifts Included)
  • Documented experience in reading and interpreting airline fare rules
  • Excellent written and verbal communication skills in English
  • Understanding of IATA regulations
  • Well organized, persistent with multitasking skills
  • Self-driven, proactive, and results-oriented
  • Competent quantitative skills and ability to manage change

About Etraveli Group:

We are a global company with major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. We strive to make the world smaller for our customers and bigger for our people.


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