Customer Support Specialist

23 hours ago

Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title: Customer Support Executive

We're looking for a highly skilled and experienced customer support professional to join our team.

Key Responsibilities:

  • Troubleshoot and resolve WordPress & WooCommerce issues with confidence.
  • Communicate clearly and patiently with customers (via tickets, email, and live chat).
  • Spot recurring issues and share feedback with the development team to improve products.
  • Keep plugin documentation updated with new features.
  • Manage tickets in FreeScout (or similar Customer Support Tool) and collaborate on GitHub.
  • Stay updated with our latest product releases.

Requirements:

  • Strong WordPress knowledge (troubleshooting, debugging, database, plugins).
  • Hands-on experience with WooCommerce.

Benefits:

  • Flexible work timings.
  • 16 paid leaves annually.
  • Supportive, collaborative colleagues.
  • Remote-friendly global team of 16 members (developers, support engineers, writers, testers).
  • Be part of a company behind top WooCommerce plugins like Order Delivery Date Pro, Booking & Appointment, and Abandoned Cart Pro (3M+ downloads).

About Us:

We've been helping WooCommerce stores grow faster for over a decade. Our plugins simplify store management while improving conversions—and our support is one of the key reasons customers stick with us.

We're a remote-friendly company that values both its team and customers. If you have 1+ year of customer support experience and want to grow with a product company that values both its team and customers, we'd love to hear from you.

  • Customer Support Specialist

    5 days ago

    Agra, Uttar Pradesh, India beBeeCommunication Full time ₹ 15,000 - ₹ 19,000

    Customer Support SpecialistWe are looking for a skilled Customer Support Specialist to join our team, working in alignment with U.S. time zones.Why Work with Us?Complimentary Night Shift Cab DropSubsidized MealsFreshers WelcomeSupportive Work CultureThe ideal candidate will possess excellent English communication skills and be comfortable with night...

  • Remote Customer Support Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 2,64,000

    We are seeking a skilled Customer Support Specialist to join our team. The successful candidate will be responsible for handling day-to-day customer inquiries, ensuring timely and effective resolution of issues.This is a full-time remote role that involves providing top-notch customer service, managing online support requests, and delivering exceptional...

  • Customer Service and Support Professional

    5 days ago

    Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Customer Support SpecialistAre you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Specialist to provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you.Job Summary:Respond to customer inquiries via email, chat, and...

  • Customer Experience Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various channels.This is an excellent opportunity to work with a premium brand and make a meaningful impact on...

  • Technical Support Specialist

    20 hours ago

    Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Technical Support SpecialistWe are seeking skilled technical support specialists to join our team.Key Responsibilities:Provide level 2 and level 3 technical support, resolving complex issues efficiently.Collaborate with other teams to identify and resolve technical problems.Prioritize support tickets, ensuring timely resolution of customer...

  • Customer Support Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job TitleWe are seeking an experienced technical expert to provide high-quality customer support and maintain a positive customer experience.Key Responsibilities:Develop exceptional communication skills to effectively interact with customers and gather information quickly.Explain complex technical concepts to customers and communicate next steps and status...

  • Customer Support Executive Position

    5 days ago

    Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 4,00,000 - ₹ 10,00,000

    Customer Support Specialist RoleWe are seeking a highly skilled and detail-oriented individual to provide online support to customers, ensuring satisfaction, resolving technical issues, and delivering excellent service.The ideal candidate will have prior experience in e-commerce operations, proficiency in using MS Office Suite, specifically Excel, good...

  • International Customer Support Representative

    20 hours ago

    Agra, Uttar Pradesh, India beBeeProblemSolving Full time ₹ 3,24,000 - ₹ 3,60,000

    Customer Support SpecialistWe are seeking a highly skilled and dedicated customer support professional to join our team. As a key member of our support staff, you will be responsible for handling customer inquiries in a timely and effective manner.Key Responsibilities:Handle Customer Calls: Respond promptly to customer calls, providing solutions that meet...

  • Customer Support Specialist

    2 days ago

    Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 19,000 - ₹ 23,000

    We are seeking skilled and motivated customer support professionals to join our team.Job OverviewThe ideal candidate will be responsible for providing exceptional customer service via inbound calling, handling customer complaints and issues in a timely and professional manner, and working collaboratively with the team to achieve sales and customer...

  • Customer Experience Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 1,20,000 - ₹ 1,50,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer support unit, you will play a vital role in delivering exceptional service and building strong relationships with our customers.Key Responsibilities:Provide prompt and effective solutions to customer inquiriesHandle customer...