IT Technical Expert

2 days ago

Bengaluru, Karnataka, India beBeeTechnical Full time
Technical Advisor">

The role involves providing expert technical support to users, troubleshooting issues, and staying up-to-date with the latest technologies. Key responsibilities include:

  • ">
  • Engaging with global teams via chat and phone to resolve technical queries related to third-party applications and tools.">
  • Advising on Cisco standards for various enterprise tools and Microsoft 365 applications.">
  • Installation, troubleshooting, and use of third-party applications in a business environment.">
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Additionally, you will be expected to thoroughly document support engagements, monitor and report trending issues, and collaborate with engineering teams to find solutions.

Requirements include two years of professional technical troubleshooting experience, excellent verbal and written communication skills, ability to work independently, and proficiency in using enterprise applications such as Microsoft 365.

">Requirements">

To succeed in this role, you should have:

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  • ">
  • Two years of professional technical troubleshooting expertise.">
  • Experience in customer service or technical troubleshooting via phone and chat.">
  • Ability to work independently, multitask, and prioritize tasks.">
  • Excellent (English) oral and written communication skills.">
">What We Offer">

As a valued member of our team, you can expect a range of benefits including flexible working arrangements, opportunities for professional growth and development, and a dynamic work environment.

">Role Details">

Industry: IT Services & Consulting, Department: Engineering - Hardware & Networks, Employment Type: Full Time, Permanent, Role Category: IT Network.

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Education: Any Graduate, PG: Any Postgraduate.

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