Chief Technical Expert

15 hours ago

Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 11,00,000

A highly skilled Technical Specialist role is now available for motivated and experienced professionals. This challenging position offers a range of exciting opportunities to develop and enhance your technical skills, while contributing to the success of our organization.

Job Overview:
  • This role involves providing expert technical support and guidance to clients and colleagues alike, ensuring that they receive high-quality assistance and solutions to their technical queries and issues.
Required Skills and Qualifications:
  • Mastery of technical processes and procedures, with a strong focus on problem-solving and analytical thinking.
  • Detailed knowledge of MS Office applications, including Word, Excel, and PowerPoint, as well as other relevant software tools.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and stakeholders.
  • Familiarity with ITIL framework and ticketing systems, with a proven track record of troubleshooting and resolving complex technical issues.
  • Strong typing skills (60-80 WPM) and proficiency in Google products.
  • Minimum 6 months experience in infrastructure, storage, and service desk roles.
Key Responsibilities:
  • To provide expert technical support and guidance to clients and colleagues.
  • To troubleshoot and resolve complex technical issues, using analytical thinking and problem-solving skills.
  • To maintain accurate records and documentation of technical activities and resolutions.
  • To collaborate with colleagues and stakeholders to identify and implement process improvements.
  • To stay up-to-date with industry trends and developments, and apply this knowledge to enhance technical capabilities.

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