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Hospital Telecommunication Specialist

3 weeks ago

Aligarh, Uttar Pradesh, India beBeeCommunicator Full time ₹ 4,00,000 - ₹ 8,00,000
Telecaller Executive Job Description

We are seeking a highly skilled Telecaller Executive to join our team. The successful candidate will be responsible for handling inbound and outbound calls, providing accurate information about hospital services, and maintaining call records.

About the Role

This is an excellent opportunity for individuals with strong communication skills, a graduate/undergraduate degree, and prior experience in hospital/healthcare telecalling.

Key Responsibilities:
  • Handling inbound and outbound calls efficiently
  • Providing accurate information about hospital services and doctors' availability
  • Maintaining call records and updating CRM/HMIS systems
  • Coordinating with front office and clinical teams for smooth patient experience
Required Skills and Qualifications

To excel in this role, you will need:

  • A graduate/undergraduate degree with good communication skills in Gujarati, Hindi, and English
  • Prior experience in hospital/healthcare telecalling is preferred but not mandatory
  • Basic computer proficiency in MS Office and HMIS/CRM systems
  • Strong interpersonal skills, patience, and ability to handle patients with care
Benefits

We offer a supportive and professional work environment, training and career growth opportunities, and a chance to be part of an advanced super speciality hospital.

How to Apply

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application.