Sales Representative
2 weeks ago
About the Role:
As a Sales Consultant with Burgundy Hospitality Private Limited, you will be responsible for working with our boutique team to understand customer requirements and craft solutions using Ligne Roset's luxury furniture portfolio. This role requires experience in retail sales, preferably in the luxury furniture industry.
Key Responsibilities:
- Delivering an outstanding customer experience by engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
- Attending to walk-in customers' inquiries and promoting sales of high-end furniture and lifestyle accessories.
- Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
- Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
- Building and maintaining strong relationships with customers to foster loyalty and repeat business.
Sales and Business Development:
- Meeting and exceeding sales targets and KPIs set by management by proactively engaging with customers to drive sales and building customer loyalty.
- Identifying opportunities to cross-sell and up-sell products and services to customers.
- Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.
Store Operations:
- Ensuring the store is well-presented and products are displayed attractively and prominently.
- Maintaining accurate inventory records and ensuring the store is adequately stocked.
- Providing feedback to management on customer preferences, product demand, and store operations to continuously improve the business.
Benefits:
- A competitive salary of ₹800,000 - ₹1,200,000 per annum, depending on experience.
- An opportunity to work with a fast-growing company in the luxury retail sector.
- A comprehensive training program to enhance your skills and knowledge.
- The chance to work with a talented team of professionals who share your passion for luxury retail.
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