IT Service Delivery Expert

6 days ago


Mumbai, Maharashtra, India 3:33 Full time

Job Description

Overview

At 3:33, we are seeking an experienced ServiceNow Service Manager to join our team. As a key member of our IT operations team, you will be responsible for designing, implementing, and maintaining our IT systems and technologies.

Requirements
  • A minimum of 7 years of experience in IT service delivery with hands-on experience of at least 3-5 years working in ITSM/ITIL processes and international organizations.
  • Experience in IT/OT service delivery for manufacturing units within a company, preferably in mining companies.
  • Hands-on experience with the Service Now platform for at least 3 years and certification on the Service Now platform.

We are looking for a strong and broad knowledge in actual IT and OT, as well as good communication, presentation, and interpersonal skills. The ideal candidate will have strong organizational, multi-tasking, adaptability, and time-management skills, and will be able to work independently or within a team for issue resolution.



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