IT Service Delivery Expert

2 days ago


Mumbai, Maharashtra, India WNS Global Services Full time

We are seeking an IT Service Delivery Expert to join our team at WNS Global Services. As an IT Service Delivery Expert, you will be responsible for ensuring that our desktop support services meet the highest standards of quality, efficiency, and effectiveness.

Key Responsibilities:
  • Develop and implement processes and procedures to improve desktop support service delivery
  • Analyze data to identify areas for improvement and recommend changes to increase efficiency and productivity
  • Collaborate with stakeholders to ensure alignment between desktop support services and business objectives
  • Develop and maintain relationships with key stakeholders to promote effective communication and collaboration

The ideal candidate will have a strong analytical mind, excellent communication skills, and a passion for delivering exceptional results.



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