Customer Service Representative

3 weeks ago


Chennai, Tamil Nadu, India FLY Consulting Services Full time

Company Overview

FLY Consulting Services is a professional staffing and placement company operating in various regions. We offer a wide range of solutions to companies of all sizes and across different industries.

Job Overview

As a Customer Support professional at FLY Consulting Services, you will provide excellent customer service and support to our clients. This is a full-time position based in India.

Key Responsibilities

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing technical support and troubleshooting assistance to customers
  • Assisting customers with product information and usage guidance
  • Handling customer complaints and escalating to the appropriate department if needed
  • Documenting customer interactions and maintaining accurate records
  • Building and maintaining strong customer relationships
  • Identifying opportunities for process improvements to enhance customer satisfaction


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