
Innovation Program Developer
23 hours ago
Service Design Professional
We're seeking an experienced Service Designer to drive innovation programs for corporate clients.
Your key responsibilities will include:
- Developing tailored innovation programs that meet client-specific needs and objectives;
- Conducting stakeholder interviews, facilitating service design workshops, and identifying opportunities for human-centered innovation with a range of clients;
- Drawing insights from user research to inform strategic directions and creating qualitative analysis reports and insights documentation for client projects;
- Providing methodology support to corporate teams throughout the project lifecycle, including user research, ideation, prototyping, and user testing;
- Identifying opportunities where service design and human-centered innovation can add client value;
- Contributing to the evolution of design methodologies.
To succeed in this role, you'll need:
- A minimum of 2 years of experience as a designer in the innovation space;
- Mastery of user-centered design methodologies and the ability to bring new insights to each step of the service design process;
- Strong facilitation skills for workshops and training sessions;
- An exceptional ability to synthesize qualitative insights into actionable strategies;
- Understanding of technological trends and challenges, with a willingness to stay curious about this field;
- Mastery of presentation software.
You'll have the opportunity to work in a dynamic environment, adapt UX/service design to a broader context, enrich your culture of technology and innovation, and be at the center of the innovation ecosystem by working with startups and corporates.
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