
Principal IT Infrastructure Manager
2 weeks ago
We are seeking a skilled IT engineer to provide remote support for our team and ensure the reliability of our systems, networks, and devices.
The ideal candidate will have strong troubleshooting skills, a proactive mindset, and the ability to work independently while coordinating with colleagues.
This role requires a bachelor's degree in Information Technology, Computer Science, or a related field, as well as 3+ years of experience in IT support, systems administration, or similar roles.
The successful candidate will have a strong knowledge of Windows, macOS, and Linux environments, as well as familiarity with VPNs, firewalls, endpoint protection, and security best practices.
Key Responsibilities:
- Remote IT Support: Provide timely and effective support for employees' hardware, software, and connectivity issues.
- Systems Administration: Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure.
- Network & Security Management: Implement robust IT security measures to protect sensitive data and perform regular audits of access controls, patches, and updates.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- 3+ years of experience in IT support, systems administration, or similar roles.
- Strong knowledge of Windows, macOS, and Linux environments.
- Familiarity with VPNs, firewalls, endpoint protection, and security best practices.
Benefits:
- Career Growth Opportunities: As a key member of our team, you'll have opportunities to grow your career and take on new challenges.
- Collaborative Work Environment: Join a dynamic and supportive team that values collaboration and open communication.
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