Principal Infrastructure Administrator 2

If you are looking for a challenging and exciting career in the world of technology then look no further Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution At Skyworks you will find a fast-paced environment with a strong focus on global collaboration minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates Requisition ID 75634 Description As a Principal Infrastructure Administrator 2 on the Skyworks IT team you will play a key role in supporting and executing the company s corporate IT strategy You ll collaborate with a dedicated team to ensure the reliability and performance of critical systems that empower business units to operate efficiently and achieve their strategic objectives Responsibilities The technical responsibilities of this role fall into several key areas Ticket Management Responding to and resolving support tickets submitted through our internal ticketing system Infrastructure Support Maintaining and supporting our Skyworks on-premises virtual environment including storage and backup solutions Vendor Collaboration Engaging with external vendors to troubleshoot and implement solutions for break-fix scenarios In this role you will work closely with your immediate team as well as cross-functional teams within Skyworks to facilitate efficient issue resolution Strong communication skills are essential to ensure that issues are addressed promptly and effectively Required Experience and Skills Key Responsibilities Include but are not limited to Ticket Management Actively manage and resolve incidents service requests and change requests through the corporate ticketing system ensuring timely and accurate completion Virtualization Infrastructure Support and maintain virtualization hardware Dell servers and software platforms VMware across all Skyworks sites Storage Solutions Administer and support Skyworks NAS environments including office-based servers and enterprise storage solutions such as Dell Isilon In the future there may be a need to support block storage Backup Systems Manage and maintain backup software Veeam and storage appliances Dell DataDomain to ensure data integrity and availability Active Directory Perform basic administration and support of Microsoft Active Directory services Office 365 experience with the Office 365 platform Monitoring Alert Response Monitor system alerts and proactively respond to issues driving them to resolution to maintain system uptime and performance Patch Management System Updates Apply firmware OS and application updates across infrastructure systems to maintain security and performance Security Compliance Support infrastructure security by implementing best practices monitoring for vulnerabilities and assisting with audits or compliance initiatives Scripting Automation Develop or maintain scripts to automate routine administrative tasks and improve operational efficiency Network Collaboration Work with network teams to troubleshoot connectivity issues related to virtual environments storage or backup systems Documentation Maintain accurate and up-to-date documentation for infrastructure configurations procedures and troubleshooting guides Desired Experience and Skills Bachelor s degree in Computer Science Information Technology or a related field equivalent professional experience may be considered in lieu of a degree Minimum of 5 years of hands-on experience administering Windows systems in enterprise environments Proficiency in managing and maintaining Windows Active Directory Strong analytical and problem-solving skills with the ability to prioritize and manage multiple tasks in a fast-paced dynamic environment Excellent interpersonal and customer service skills with a proven ability to collaborate in a team-oriented results-driven setting Experience with scripting and automation using PowerShell or similar languages Familiarity with infrastructure monitoring and alerting tools Experience with patch and configuration management tools such as WSUS SCCM Ansible or similar Solid understanding of security best practices including system hardening access control and compliance frameworks e g NIST ISO CIS Preferred Experience with Dell enterprise storage systems including Isilon and DataDomain Nice to Have Exposure to cloud platforms such as Microsoft Azure or AWS Skyworks is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by law