Cloud Administrator

20 hours ago

Tiruchi, Tamil Nadu, India beBeeExpert Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Cloud Administrator

Are you an expert in cloud-based project management and administration? Do you have extensive experience with Jira and Confluence Cloud?

Key Responsibilities
  • Develop and design technical requirements in collaboration with senior technical management, product owners, and project managers.
  • Implement service improvements by working smarter and utilizing existing tools more efficiently.
  • Align technology solutions with operational areas to focus on practical delivery of solutions architecture.
  • Act as a subject matter expert for Atlassian Jira and Confluence and related add-ons.
  • Provide ownership and regular updates of issues, including supporting users with best practice advice until requests have been resolved.
  • Evaluate, diagnose, research, analyze, and provide solutions to simple and medium-complexity problems encountered.
  • Proactively plan to assess new upcoming features on cloud and communicate to users wherever applicable.
Experience & Qualifications
  • Extensive expertise in analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud, alongside experience in Atlassian administration and troubleshooting.
  • Demonstrated ability in managing Jira Cloud and Confluence Cloud within a professional environment.
  • Acquaintance with Agile methodologies and cloud-based project management tools.
  • Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.
  • Exceptional analytical and troubleshooting skills in a cloud-based setting.
  • Proficiency in Shell, Python, and Groovy scripting for automating tasks to minimize manual workload.
  • Strong knowledge in creating reports on Jira Dashboards and EazyBI.
  • Outstanding implementation skills in managing Jira custom fields, workflow management, and developing common templates.

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