Knowledge Transfer and Management Professional

24 hours ago

Nellore, Andhra Pradesh, India beBeeTransfer Full time ₹ 16,00,000 - ₹ 19,00,000
Knowledge Transfer and Management Expert

We are seeking a highly skilled Knowledge Transfer and Management Expert to join our team. The successful candidate will be responsible for driving knowledge-sharing excellence across our organization, including APAC & EMEA regions.

The ideal candidate will have a strong understanding of critical process knowledge, experience with designing and implementing comprehensive training roadmaps, and expertise in developing and maintaining training content, manuals, and e-learning modules.

Key Responsibilities:

  1. Design and implement a comprehensive roadmap for knowledge transfer and management, ensuring critical process knowledge is captured, standardized, and effectively disseminated across teams during transitions and platform changes.
  2. Develop and maintain training content, manuals, and e-learning modules for various operational applications/platforms/ERPs, including language training.
  3. Conduct engaging training sessions (virtual and in-person) for new hires, upskilling, and process changes.
  4. Ensure training programs are tailored to various roles within the organization.
  5. Track training effectiveness through assessments, feedback, and performance metrics, refining content, delivery methods, and learning formats for greater impact.

Requirements:

  • 6+ years of experience in Shared Services Organization/GBS/GCC, with 3+ years in training or learning & development roles.
  • Exceptional understanding of the critical success factors for GBS as a reliable, effective, and efficient business service provider.
  • Familiarity with compliance, audit requirements, and internal controls.
  • Strong working knowledge of Oracle Financials, MSD, and Invevo platforms, SuccessFactors including data migration.
  • Experience with Learning Management Systems (LMS) and e-learning tools.

Preferred Qualifications:

  • CPTM/ATD Certification
  • Certification like Dynamics 365 Finance Functional Consultant Associate/Finance and Operations Apps Solution Architect Expert, Oracle Cloud ERP, SAP FICO/ HR systems.

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