Project Excellence Specialist

19 hours ago

Bengaluru, Karnataka, India beBeeServiceImprovement Full time ₹ 9,00,000 - ₹ 12,00,000

**Job Description:**

A key member of our team, you will play a vital role in driving service improvements and optimizing our operations. Your primary responsibility will be to identify areas for improvement and implement process enhancements that drive efficiency and quality.

You will work closely with various stakeholders to gather requirements, analyze data, and develop recommendations for process improvements. Additionally, you will be responsible for implementing change management plans to ensure smooth transition and adoption of new processes.

Your excellent analytical and problem-solving skills will enable you to identify root causes of issues and develop effective solutions. Strong communication and interpersonal skills are essential to collaborate effectively with cross-functional teams and provide regular updates to leadership on project progress.

Key Skills and Qualifications:
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively with cross-functional teams
  • Experience with ITSM tools such as Remedy or ServiceNow
  • Knowledge of MS Excel and data analytics tools
  • ITIL v3/ITIL4 foundational knowledge
Benefits:

By joining our team, you will have the opportunity to work on challenging projects that drive business growth and improvement. You will also receive training and development opportunities to enhance your skills and advance your career.

Our organization values diversity, equity, and inclusion, and we strive to create a workplace culture that is welcoming and inclusive to all employees. We offer flexible working arrangements, employee recognition programs, and other benefits to support your well-being and success.

Others:

If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, this is an exciting opportunity to join our team and contribute to our mission to deliver exceptional customer experiences.

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