Transformation Director

We are seeking an experienced Transformation Manager to lead and drive successful organizational change initiatives.

This role will focus on leading the development and execution of transformation strategies that support project-specific client engagement objectives. Working closely with cross-functional teams, you will provide strategic guidance and ensure effective transformation implementation by considering the unique needs and challenges faced by employees during change. This role will also involve enhancing our Organizational Change Management Program and Toolkit, aiming to foster the successful adoption of new ways of working in a hybrid environment.

• Develop and execute transformation strategies that align with project-specific client engagement objectives and consider their impact on employees and business outcomes.
• Provide strategic guidance and oversight to cross-functional teams in creating and implementing comprehensive transformation plans for various change initiatives, such as campus consolidations, office relocations, and other organizational projects.
• Drive the development of impactful transformation communication materials, including emails, presentations, intranet postings, videos, and other mediums, ensuring they resonate with employees and address their concerns.
• Ensure consistent and timely communication throughout the transformation journey, delivering clear and compelling messages that align with organizational objectives and values.
• Utilize a wide range of communication channels, such as email, webinars, town halls, SharePoint sites, and collaboration platforms, to effectively deliver transformation communication to stakeholders.
• Monitor and measure the effectiveness of transformation communication using feedback mechanisms, analytics, and key performance indicators to identify areas for improvement and make data-driven adjustments to communication strategies.
• Collaborate with the change management team to assess risks, analyze stakeholders' expectations, and tailor communication approaches to facilitate transformation adoption.
• Lead transformation communication workshops to equip leaders and employees with the skills and knowledge to effectively communicate transformation within their teams.
• Contribute to the continuous improvement of our Organizational Change Management Program and Toolkit by staying up-to-date with industry best practices and incorporating new techniques and approaches.

To be successful in this role, you will need:

• A minimum of 8 years of experience in transformation management, including at least 4 years in a senior role overseeing transformation initiatives and communication efforts.
• Demonstrated expertise in driving successful transformation through the development and execution of transformation plans within complex corporate environments.
• Proven track record of creating and delivering impactful transformation communication materials, including presentations to executive stakeholders and employee groups.
• Excellent communication and writing skills, with the ability to craft clear, concise, and compelling transformation messages for different mediums and audiences.
• Extensive experience with various communication channels and technologies, including email marketing platforms, intranet systems, collaboration tools, and multimedia production.
• Strong analytical and problem-solving skills, proficient in analyzing feedback and metrics to evaluate the effectiveness of communication strategies and make data-driven improvements.
• Exceptional project management abilities, with the capacity to effectively prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously.
• Strong interpersonal skills, with the ability to build relationships, influence senior stakeholders, and collaborate effectively in a team-driven environment.
• In-depth knowledge of transformation methodologies, such as Prosci, and relevant certifications are highly beneficial.

Please note that we value diversity and inclusion in the workplace and strive to create a work environment where everyone feels welcome and valued.