Leading Hospitality Operations Director

2 days ago

Faridabad, Haryana, India beBeeHospitality Full time ₹ 1,04,000 - ₹ 1,30,878

Key Responsibilities of the Hospitality Operations Director:

  • Manages the day-to-day operations of the food and beverage department, ensuring all aspects of guest experience are delivered to exceptional standards.
  • Develops proactive strategies to enhance guest satisfaction and comfort, providing timely and positive responses to guest enquiries.
  • Formulates and implements plans to achieve property food and beverage initiatives and hotel targets.
  • Led and manages a team of hospitality professionals, promoting a culture of growth, development, and performance within the department.
  • Oversees the management of costs, inventory, productivity, and performance levels, ensuring optimal results.
  • Built and maintains effective working relationships with key stakeholders.
  • Establishes and delivers programmes that advance service standards, profitability, and cost control.
  • Ensures adherence to legislation, performing due diligence and best practice activities for internal and external audits.

Requirements for the Hospitality Operations Director:

  • Proven experience in hospitality management with strong problem-solving capabilities.
  • Excellent leadership skills with a hands-on approach and lead-by-example work style.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions, offering advice and recommendations.
  • Personal integrity, working in an environment that demands excellence, time, and energy.
  • Experience with IT systems on various platforms.
  • Strong communication skills.

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