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Customer Service Expert

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Alwar, Rajasthan, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

Job Title: Customer Service Expert

Key Responsibilities:
  • Respond to customer inquiries via various channels.
  • Provide prompt and effective solutions to resolve customer issues.
  • Maintain detailed records of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure seamless customer service.
  • Identify opportunities to enhance processes and improve customer satisfaction.
Requirements:
  • Proven experience in customer-facing roles or similar positions.
  • Strong verbal and written communication skills.
  • Able to multitask and stay organized in a fast-paced environment.
  • Demonstrate empathy and problem-solving skills to handle customer concerns effectively.
  • Familiarity with CRM systems is a plus.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and skill development.
  • A supportive team environment.
  • Flexible working hours (remote options available).