
Customer Service Professional
11 hours ago
NSEG Private Limited is a leading provider of outsource process solutions since 2013. Our company prides itself on delivering superior performance and quality in customer service and back-office processes.
We strive to maintain high standards for the services we offer, aiming to be the vendor of choice. As a Customer Service Executive, you will be part of a team with 400 employees at our Ahmedabad branch office.
- You will provide exceptional customer service to clients by assisting with inquiries, resolving issues, and ensuring a positive experience for every interaction.
- Promptly respond to customer inquiries via phone, email, or chat.
- Efficiently resolve customer issues and document interactions.
- Provide product information and assist with navigation.
- Collaborate with teams for issue escalation and resolution.
To succeed in this role, you will need:
- Bachelor's or Master's degree in Sales, Marketing, Engineering, Commerce, or Management.
- Fresher or experienced candidates.
- Excellent English fluency is mandatory.
- Strong customer service focus is required.
- Excellent telephone etiquettes.
As an employee, you can expect:
- Accident insurance.
- Saturday half-day working.
- Best work culture.
- Attractive incentives.
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