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Strategic Business Development Manager
2 weeks ago
As a strategic role, you will lead the development of B2B relationships with educational institutions.
Ensure consistent engagement and smooth communication with clients.
You will take ownership of growth in your designated region.
Work on strategies to onboard new clients (colleges & universities) and ensure sustainable growth.
Proactively identify opportunities for upselling and cross-selling within existing accounts.
Lead the onboarding process of new educational institutions.
Help institutions understand how our platform can enhance their services.
Manage and support the institutions during the initial stages of adoption.
Provide necessary training and support to clients, ensuring they are well-equipped to use the platform.
Maintain and manage CRM systems to track progress, client issues, and feedback.
Regularly analyze growth metrics and ensure goals are met.
Share timely updates with internal teams and clients about performance, issues, and opportunities.
Maintain CRM systems and ensure all information is updated and accurate.
Handle client queries, ensuring prompt and effective resolution.
Ideal Candidate:
- Experience:
- Minimum 3-5 years in account management, preferably in EdTech or Portal Promotion.
- Prior experience in managing B2B accounts, especially within the education sector.
Required Skills and Qualifications:
- Excellent communication and negotiation skills.
- Strong ability to build relationships and manage accounts effectively.
- In-depth knowledge of the EdTech industry and familiarity with CRM tools.
- A result-driven mindset with a passion for growth.
What We Offer:
Competitive salary and benefits.
Opportunities for growth and development in a fast-paced, innovative industry.
A vibrant and inclusive work culture.