
Senior Program Manager
1 week ago
The Senior Release Manager will oversee the entire release lifecycle, from planning to deployment.
- Release Planning & Coordination:
- Work with cross-functional teams to gather, review, and consolidate release notes and deployment schedules.
- Support the development of the release plan, ensuring alignment with project timelines and business objectives.
- Manage release dependencies, including coordinating with various teams to ensure readiness for upcoming releases.
- Deployment & Process Management:
- Oversee non-production and production release processes as the single point of contact for the program.
- Book release slots and manage schedules across the wider portfolio release team.
- Ensure that all release activities adhere to established release management policies and best practices.
- Quality Assurance & Entry Criteria:
- Collaborate with the Test Manager to support the definition and validation of production release entry criteria.
- Ensure that all necessary testing, documentation, and approvals are in place before production deployment.
- Administrative & Change Management:
- Manage administrative tasks related to releases, including the creation of release tickets and documentation.
- Represent changes in Change Advisory Board (CAB) meetings, providing clear updates on release status and risks.
- Set up and manage release bridges for real-time monitoring during deployments.
- Incident & Post-Release Support:
- Support incident management processes related to releases, including troubleshooting and root cause analysis of deployment issues.
- Facilitate post-release reviews to identify areas for improvement and ensure continuous process enhancement.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in release management, deployment coordination, or IT operations.
- Strong understanding of software development lifecycle (SDLC) and release management best practices.
- Proficiency in release management tools (e.g., Jenkins, Jira, ServiceNow, Azure DevOps) and change management systems.
- Excellent communication, problem-solving, and stakeholder management skills.
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