Senior Program Manager
3 weeks ago
DESCRIPTIONHave you ever thought about what it takes to detect and prevent fraudulent purchases among millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where customers can safely transact online What kinds of solutions and systems would you build to maximize customer satisfactionWe are seeking a Senior Program Manager who is passionate about process and systemic improvement initiatives in the Payments Fraud space to reduce defects and improve experience for our customers The PM will be responsible to build out mechanisms to improve CX and integrate the techniques into Payment Risk business unit The PM will understand customer pain points and respond to the key challenges and successes of BRP programs Roles and Responsibilities Project Management 1 Gather requirements document functional specifications identify stakeholders and process partners identify defects and gaps contribute cross-functional solutions assess and manage risks measure and report on progress anticipate and resolve bottlenecks and make tradeoffs 2 Conduct customer research identify gaps in product experience offering and design solutions that address unmet customer needs 3 Drive product awareness and adoption Identify opportunities and support program improvements Reporting 1 Deliver progress of multiple projects providing regular updates to senior leadership 2 Monitor and report risks with actionable insights anticipate and resolve roadblocks 3 Provide strategic recommendations to leadership to proactively address systemic issues Results Accountability 1 Challenge assumptions of why a process or service failed ask the tough questions to get to the root of the problem 2 Commitment towards goals and outcomes and to ensure completion within established timeframes 3 Clears blockers escalates appropriatelyCollaboration and Team Management 1 Manage partner relations performance and customer experience set objectives and success criteria and drive towards operational excellence 2 Partners with global process owners Site leaders Operation managers in identifying defining and executing various process improvement projects 3 Collaborate to refine and improve the workflow between teams ensuring timelines are met on all sides In this role you will work closely with Ops Product Tech Machine Learning Engineering and Data analysts to streamline development of initiatives to solve for experience for our buyers at scale ultimately to help customers shop safely at Amazon BASIC QUALIFICATIONS- 5 years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy end to end delivery and communicating results to senior leadership - Experience implementing repeatable processes and driving automation or standardization - Experience working cross functionally with tech and non-tech teams - 5 years of defining and executing against program timeline requirements experiencePREFERRED QUALIFICATIONS- 2 years of driving process improvements experience - Master s degree or MBA in business operations human resources adult education organizational development instructional design or related field - Experience in complex problem solving and working in a tight schedule environment
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Senior Program Manager
1 day ago
Bengaluru, Karnataka, India Aurigo Software Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year:Senior Program ManagerLocation: Bangalore (India)Experience: 12-15 years As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.As a Senior Program Manager, you will collaborate with product leaders, engineering leadership, and...
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Senior Program Manager
1 day ago
Bengaluru, Karnataka, India Aurigo Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDate: Sep 11, 2025Location: INCompany: Aurigo Software TechnologiesDescription:Senior Program ManagerLocation: Bangalore (India)Experience: 12-15 years As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.As a Senior Program...
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Senior Program Manager
3 weeks ago
Bengaluru, Karnataka, India Aurigo Software Technologies Full timeSenior Program ManagerLocation: Bangalore (India)Experience: 12-15 yearsRole Summary:- As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.- As a Senior Program Manager, you will collaborate with product leaders, engineering...
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Senior Program Manager
4 weeks ago
Bengaluru, Karnataka, India Connectpro Mgmt Pvt Ltd Full timePosition : Senior Program ManagerLocation : BangaloreJob Description : As a Senior Program Manager, you will be responsible for leading complex, cross-functional RFIC product developments from concept through production release. You will play a key role in supporting Axiros Sub-8 GHz product line, working closely with Design, Marketing, Product, Test,...
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Program Manager/ Senior Program Manager
3 days ago
Bengaluru, Karnataka, India Qualcomm Full time US$ 1,20,000 - US$ 2,00,000 per yearGeneral Summary:Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement...
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Senior Program Manager
3 days ago
Bengaluru, Karnataka, India Boeing Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Senior Manager reports to the Managing Director who is responsible for managing the Profit and Loss in a way that aligns with the strategic direction of BGS, BDS and BGS-GS business units.Position Responsibilities:The Senior Program Manager drives the development of the BDI business objectives and strategies and is responsible for ensuring the success of...
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Senior Program Manager
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONAt Amazon we re working to be the earth s most customer-centric company To get there we need exceptionally talented bright and driven people Amazon Store Customer Service ASCS team is looking for an enthusiastic customer obsessed Program Manager to manage defect elimination and customer experience programs across IN You will be working...
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Senior Program Manager
4 weeks ago
Bengaluru, Karnataka, India Samay Consulting Full timeJob DescriptionSamay Consulting is looking for a dynamic Senior Program Manager to manage project progress and budgets, and collaborate with business stakeholders. The Senior-level Program Manager is expected to have 5+ years of experience.The Technical Program Manager (TPM) for Xstore will oversee the implementation, integration, and enhancement of the...
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Senior Program Manager
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAmazon is seeking a Senior Program Manager to enable Amazon India build a fast reliable and sustainable customer shopping and delivery experience The individual in this role will collaborate across a team of program product tech BI and Science leaders to plan execute validate and deploy complex customer experience capabilities across International...
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Senior Program Manager
4 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAmazon is seeking a Senior Program Manager to enable Amazon India build a fast, reliable, and sustainable customer shopping and delivery experience. The individual in this role will collaborate across a team of program, product, tech, BI and Science leaders to plan, execute, validate, and deploy complex customer experience capabilities across International...
