Senior Program Manager
4 days ago
DESCRIPTIONHave you ever thought about what it takes to detect and prevent fraudulent purchases among millions of e-Commerce transactions in different countries What would you do to create a trusted marketplace where customers can safely transact online What kinds of solutions and systems would you build to maximize customer satisfactionWe are seeking a Senior Program Manager who is passionate about process and systemic improvement initiatives in the Payments Fraud space to reduce defects and improve experience for our customers The PM will be responsible to build out mechanisms to improve CX and integrate the techniques into Payment Risk business unit The PM will understand customer pain points and respond to the key challenges and successes of BRP programs Roles and Responsibilities Project Management 1 Gather requirements document functional specifications identify stakeholders and process partners identify defects and gaps contribute cross-functional solutions assess and manage risks measure and report on progress anticipate and resolve bottlenecks and make tradeoffs 2 Conduct customer research identify gaps in product experience offering and design solutions that address unmet customer needs 3 Drive product awareness and adoption Identify opportunities and support program improvements Reporting 1 Deliver progress of multiple projects providing regular updates to senior leadership 2 Monitor and report risks with actionable insights anticipate and resolve roadblocks 3 Provide strategic recommendations to leadership to proactively address systemic issues Results Accountability 1 Challenge assumptions of why a process or service failed ask the tough questions to get to the root of the problem 2 Commitment towards goals and outcomes and to ensure completion within established timeframes 3 Clears blockers escalates appropriatelyCollaboration and Team Management 1 Manage partner relations performance and customer experience set objectives and success criteria and drive towards operational excellence 2 Partners with global process owners Site leaders Operation managers in identifying defining and executing various process improvement projects 3 Collaborate to refine and improve the workflow between teams ensuring timelines are met on all sides In this role you will work closely with Ops Product Tech Machine Learning Engineering and Data analysts to streamline development of initiatives to solve for experience for our buyers at scale ultimately to help customers shop safely at Amazon BASIC QUALIFICATIONS- 5 years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy end to end delivery and communicating results to senior leadership - Experience implementing repeatable processes and driving automation or standardization - Experience working cross functionally with tech and non-tech teams - 5 years of defining and executing against program timeline requirements experiencePREFERRED QUALIFICATIONS- 2 years of driving process improvements experience - Master s degree or MBA in business operations human resources adult education organizational development instructional design or related field - Experience in complex problem solving and working in a tight schedule environment
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Senior Program Manager, IN DSP Program
5 days ago
Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHere at Amazon, we're seeking for an experienced Program Manager to lead our program related initiatives for the Delivery Service Partner (DSP) program in India. The Senior Program Manager - DSP will own the DSP life cycle management, Capacity and Business Health charters for over 180 DSPs. The incumbent would be responsible for developing partner evaluation...
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Senior Program Manager
2 days ago
Bengaluru, Karnataka, India Aurigo Software Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year:Senior Program ManagerLocation: Bangalore (India)Experience: 12-15 years As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.As a Senior Program Manager, you will collaborate with product leaders, engineering leadership, and...
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Senior Program Manager
1 week ago
Bengaluru, Karnataka, India beBeeManagement Full time ₹ 40,00,000 - ₹ 50,00,000Job Title: Senior Program ManagerThe role of Senior Program Manager is to drive strategic initiatives and oversee cross-functional projects. The ideal candidate will have a strong background in program management, excellent communication skills, and the ability to facilitate planning workshops and resource forecasting.Key Responsibilities:Maintain integrated...
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Senior Program Manager
2 days ago
Bengaluru, Karnataka, India Aurigo Full time ₹ 4,50,000 - ₹ 5,50,000 per yearDate: Sep 11, 2025Location: INCompany: Aurigo Software TechnologiesDescription:Senior Program ManagerLocation: Bangalore (India)Experience: 12-15 years As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.As a Senior Program...
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Senior Program Manager
24 hours ago
Bengaluru, Karnataka, India Aurigo Software Technologies Full timeSenior Program ManagerLocation: Bangalore (India)Experience: 12-15 yearsRole Summary:- As a Senior Program Manager, you will leverage your broad program management experience and skills to accelerate business outcomes by successfully driving a portfolio of vital programs.- As a Senior Program Manager, you will collaborate with product leaders, engineering...
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Senior Program Manager
7 days ago
Bengaluru, Karnataka, India beBeeProgram Full time ₹ 1,80,00,000 - ₹ 2,40,00,000Job Title: Senior Program ManagerJob DescriptionA senior program manager is responsible for overseeing multiple engineering projects, ensuring timely delivery and effective resource allocation. The ideal candidate will possess excellent leadership and communication skills to manage cross-functional teams.Key Responsibilities:Provide technical guidance to...
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Senior Program Manager
6 days ago
Bengaluru, Karnataka, India Connectpro Mgmt Pvt Ltd Full timePosition : Senior Program ManagerLocation : BangaloreJob Description : As a Senior Program Manager, you will be responsible for leading complex, cross-functional RFIC product developments from concept through production release. You will play a key role in supporting Axiros Sub-8 GHz product line, working closely with Design, Marketing, Product, Test,...
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Senior Program Manager
11 hours ago
Bengaluru, Karnataka, India Tracxn Full time US$ 90,000 - US$ 1,20,000 per yearDisclaimer:Please be aware of fraudulent job postings and individuals impersonating Tracxn representatives. Tracxn conducts all hiring through official channels only our careers page and verified job portals. We operate from a single official office location and do not request personal information or payments at any stage of the hiring process.If you come...
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Senior Program Manager
4 days ago
Bengaluru, Karnataka, India Amazon Full timeDESCRIPTIONAt Amazon we re working to be the earth s most customer-centric company To get there we need exceptionally talented bright and driven people Amazon Store Customer Service ASCS team is looking for an enthusiastic customer obsessed Program Manager to manage defect elimination and customer experience programs across IN You will be working...
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Senior Program Manager
1 week ago
Bengaluru, Karnataka, India Hosachiguru Full timeJob Title: Senior Program Manager Location: Jayanagar Bengaluru Department: Projects and Infrstructure Qualification: BE in Civil/ Mechanical Engineering Experience: 12+ Years Role Overview: A Senior Program Manager to oversee and manage multiple ongoing and upcoming projects at Hosachiguru. This is a strategic role that does not involve direct...
