Scheduling Specialist

2 days ago

Lucknow, Uttar Pradesh, India beBeeDental Full time ₹ 8,00,000 - ₹ 12,00,000

Appointment Coordinator

Job Summary

We are seeking a highly motivated and detail-oriented Appointment Coordinator to join our team. As an essential member of our operations, you will be responsible for scheduling appointments with dental clients in the US. If you possess excellent communication skills, prior experience in handling voice processes, and the ability to work night and early morning shifts, we encourage you to apply.

Key Responsibilities:

  • Schedule appointments for dental clients in the US via outbound calls.
  • Ensure scheduled appointments align with client preferences and availability.
  • Effectively handle inquiries and provide necessary information about services.
  • Maintain accurate records of calls and appointments in our CRM system.
  • Meet performance targets and adhere to call scripts and guidelines.
  • Collaborate with the team to optimize appointment booking strategies.

Requirements:

  • Excellent spoken English with a professional tone.
  • Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
  • Familiarity with the dental industry is a plus.
  • Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
  • Ability to work in night and early morning shifts (India time).
  • Self-motivated and comfortable working in a remote environment.
  • Strong organizational and time-management skills.

Compensation:

The salary structure is linked to performance and appointment booking success.

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