Customer Service Representative

2 weeks ago


Bengaluru Rural, India Info HR Solutions Full time

At Info HR Solutions, we are seeking a highly skilled Customer Service Representative to join our team of HR experts. The ideal candidate will have excellent communication skills and be proficient in Excel for data entry and analysis.

About Us

We are a leading provider of tailored HR solutions for unique workforce needs. Our headquarters is based in Chennai, and we serve clients across various industries.

The Role

This full-time position is available in Bangalore Rural, Bangalore Urban, Bangalore, Chennai, and Chengam. The successful candidate will provide exceptional customer support via phone, email, and chat, resolving customer queries and issues in a timely and professional manner.

Responsibilities
  • Provide outstanding customer service through various channels
  • Resolve customer complaints and concerns efficiently
  • Maintain accurate records of customer interactions and transactions
  • Identify and escalate critical issues to the relevant team members
  • Contribute to the creation and updating of customer support documentation
Requirements
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Proficiency in Excel for data entry and analysis
  • Experience in email processing and chat support
  • Ability to handle high-volume data entry tasks
  • A positive attitude and willingness to learn and grow in a fast-paced environment
What We Offer

In this role, you can expect a competitive salary range between ₹20,000 and ₹50,000 per month, depending on your experience and qualifications. If you are a motivated individual with excellent customer service skills, we encourage you to apply.



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