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Customer Service Representative

1 week ago

Bengaluru, India Startek Full time

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer

**Salary**: ₹25,000.00 - ₹28,000.00 per hour

Schedule:

- Rotational shift

Ability to commute/relocate:

- Vulcan, MI 49892: Reliably commute or planning to relocate before starting work (required)