Director of Operational Resilience

3 weeks ago

Bengaluru, Karnataka, India Infosys Full time

Job Summary

We are seeking a highly skilled Director of Operational Resilience to join our team at Infosys. This role will be responsible for developing and implementing key controls, control activity, and departmental access requirements in conjunction with leadership.

About the Role

The Director of Operational Resilience will work closely with management to identify exposure and evaluate controls relating to business objectives, process workflows, and service initiatives. The successful candidate will assist management in identifying mitigation techniques and assessing the adequacy of those techniques; perform analysis to identify and manage audit and control.

Key Responsibilities

  • Develops, implements, and provides ongoing support of key controls, control activity, and departmental access requirements in conjunction with leadership.
  • Works closely with management to identify exposure and evaluate controls relating to business objectives, process workflows, and service initiatives.
  • Assists management in identifying mitigation techniques and assessing the adequacy of those techniques; performs analysis to identify and manage audit and control.
  • Facilitates periodic assessment of key business controls, collaborates with other division departments sharing best practices on control management and communicates control solutions effectively to all appropriate parties.
  • Consults with Enterprise Risk Management, Information Security, Internal Audit, and Corporate Compliance, Legal, Information Technology, to strengthen the audit program.
  • May be assigned ownership of the Business Contingency Program (BCP) and positively influences department toward meeting departmental objectives.
  • Works with internal management to assess business unit dependencies, process flow, and recovery requirements as a basis for the development, testing, implementation, and maintenance of business contingency plans.
  • Acts as the lead department coordinator and liaison to the Division Contingency Team.
  • Onboards, trains, and supports contingency coordinators and ensures continuing education.
  • Acts as an internal consultant for department coordinators for completion of contingency plans and testing.
  • Evaluates the effectiveness of testing and maintenance programs for all contingency planning functions.
  • Evaluates content of contingency plans to ensure compliance with established corporate and regulatory framework.

Requirements

  • Bachelor's degree or equivalent experience preferred.
  • Minimum three years general experience and three years industry experience.
  • Prior contingency planning experience is a plus.
  • Currently holds, working towards, or willingness to obtain business continuity planning certification.
  • Working knowledge of the financial services industry preferred.
  • Familiarity with risk management concepts and internal control operations preferred.
  • Experience leading cross-functional/departmental projects preferred.

Salary Range: $120,000 - $180,000 per annum.

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