Operations Executive

2 days ago

India beBeeHospitality Full time ₹ 10,00,000 - ₹ 17,50,000
Hotel Operations Director

As a Hotel Operations Director, you will play a pivotal role in ensuring the seamless launch of our hotel's operations. Key responsibilities include:

  1. Pre-Opening Planning and Execution:

    Coordinate with cross-functional teams to guarantee a smooth transition from construction to operations.

    Develop detailed pre-opening timelines, budgets, and checklists covering all operational departments.

    Implement brand standards across rooms, F&B outlets, public areas, and back-of-house facilities.

    Oversee the procurement of OS&E (Operating Supplies & Equipment) and FF&E (Furniture, Fixtures & Equipment) for timely setup.

  2. Team Building and HR Readiness:

    Recruit, train, and mentor department heads and key team members to ensure exceptional service quality from Day 1.

    Drive pre-opening training programs focusing on SOPs, brand culture, and guest service standards.

  3. Sales, Marketing, and Business Development:

    Develop and implement the hotel's pre-opening sales and marketing strategy aligned with corporate objectives.

    Establish relationships with local corporations, travel partners, and media to generate buzz and bookings.

    Create an online presence, pricing strategy, and distribution channels prior to launch.

  4. Financial and Budgetary Controls:

    Prepare and monitor pre-opening budgets to ensure cost control and financial efficiency.

    Implement revenue management systems and forecasting tools for optimal business performance post-opening.

  5. Licensing and Compliance:

    Oversee the acquisition of necessary licenses, permits, and certifications for hotel operations.

    Ensure adherence to safety, security, health, and environmental standards before and after opening.

  6. Operational Readiness and Launch:

    Conduct mock drills, soft openings, and trial runs to fine-tune guest experiences.

    Guarantee operational excellence for a seamless grand opening and brand-compliant guest journey.

This role requires strong leadership skills, attention to detail, and excellent communication abilities. The ideal candidate should possess:

  • Extensive experience in hotel operations or a related field.
  • Proven ability to lead cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Familiarity with industry-standard software and technologies.

By joining our team, you will have the opportunity to work in a dynamic environment, contribute to the success of our hotel, and develop your skills and expertise.

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