
Transaction Coordinator
1 week ago
Job Title: Financial Transaction Specialist
About the RoleWe are seeking an experienced and detail-oriented professional to join our team as a Financial Transaction Specialist. In this role, you will be responsible for ensuring accurate and timely processing of transactions within agreed service standards.
Main Responsibilities- Provide superior service to clients by meeting service and quality standards.
- Complete daily processing within required service standards.
- Operational Management:
- Provide superior service to funds, employers, and members by meeting service and quality standards.
- Process and complete all operations administration.
- Ensure compliance with all legislative, financial, and fund-specific procedures to minimize any risk to the business.
- Quality review work to minimize rework of tasks and maintain high-quality standards.
- Ensure the quality and productivity standards are met.
- Complete all transactions across funds as required.
- Communicate effectively with internal and external stakeholders to resolve enquiries.
- 3-5 years of experience in the financial services industry.
- Good understanding of relevant superannuation legislation.
- Sound knowledge of MS Office and other software packages.
- Previous administration skills, data entry/high volume type role, ideally in a financial service industry.
- Possess effective communication skills, both written and verbal.
- Generate creative solutions to address problems and commit to follow through.
- Possess a sound knowledge of technical and compliance issues, understanding the relevant policies and legislation.
This role offers a unique opportunity to work in a fast-paced environment and contribute to the success of our organization. As a Financial Transaction Specialist, you will have the chance to develop your skills and knowledge in the financial services industry.
OthersThe successful candidate will possess excellent investigation and problem-solving abilities, customer-focused attitude, and ability to prioritize and time manage multiple tasks to meet tight deadlines.
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