Program Execution Specialist

4 days ago

Alwar, Rajasthan, India beBeeCoordinator Full time ₹ 10,00,000 - ₹ 15,00,000
Managed Service Provider (MSP) Coordinator

Pinnacle Group is seeking a highly motivated MSP Coordinator to join our remote team in India. The MSP Coordinator will be responsible for managing tasks within our Managed Service Provider program, ensuring operational efficiency, compliance, and high-quality service delivery.

This role involves close collaboration with internal teams and external stakeholders to streamline workforce management processes and improve program performance.

The successful candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple tasks concurrently in a fast-paced environment.

  • Audit and Compliance: Conduct regular audits within the Vendor Management System to ensure compliance with client requirements and internal standards.
  • Requirement Management: Oversee the documentation and validation of client requirements, supporting efficient staffing processes and ensuring alignment with program goals.
  • Quality Assurance (QA): Implement QA procedures and perform audits to identify and correct discrepancies in staffing processes.
  • Staff Augmentation: Coordinate worker profile management, including assignments, extensions, and terminations, in line with client demands.
  • Handling Workload Spikes: Act as a support resource for junior specialists during high-volume periods, ensuring timely task completion and program continuity.

The ideal candidate will have experience in MSP coordination, preferably within the staffing or workforce solutions industry.

Requirements

Key Qualifications:

  • Bachelor's degree in business administration, human resources, or a related field.
  • Experience in MSP coordination within the staffing or workforce solutions industry is preferred.
  • Strong attention to detail and a high level of accuracy in data management and documentation.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks concurrently in a fast-paced environment.
  • Familiarity with VMS platforms such as VNDLY is a plus.

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