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Administrative Support Specialist

3 weeks ago

India beBeeCommunication Full time ₹ 36,00,000

Job Opportunity

This role is part of our administrative team, handling a high volume of templated communications, maintaining records and daily logs. It requires attention to detail and confidentiality.

Key Responsibilities:

  • Executing high-volume, templated communications via approved channels.
  • Maintaining accurate records by validating details, managing Do-Not-Contact lists and deduplicating information.
  • Triage inbound responses using pre-defined flows and updating trackers.
  • Performing end-of-day quality assurance to ensure accuracy in counts, exceptions and variance notes.
  • Following standard operating procedures exactly and escalating exceptions immediately while protecting confidentiality.

Essential Requirements:

  • Minimum 0-2 years of experience in medical administration, pharmacy back-office, RCM or insurance back-office roles.
  • Strong written English skills and comfort with repetitive tasks.
  • Basic proficiency in Google Sheets/Docs and familiarity with Electronic Medical Records/Electronic Health Records systems is an advantage.
  • A commitment to confidentiality with awareness of sensitive information and prioritizing accuracy over speed.

Working Conditions:

  • UK hours (typically 13:30–22:30 IST; Mon–Fri).